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    FAQ

    MeatQuick.com — Frequently Asked Questions

    Quick answers to common questions about ordering, delivery, and products at MeatQuick.

    1. What is MeatQuick.com?
    MeatQuick.com is an online platform that delivers fresh, high-quality meat, poultry, and seafood directly to your doorstep with fast and reliable service.
    2. How do I place an order?
    Browse our product catalog, add items to your cart, choose a delivery date/time, and complete checkout. Creating an account is optional but recommended for easy tracking and reorder.
    3. Where do you source your meat?
    We source from trusted, certified farms and suppliers that follow strict hygiene and animal welfare standards. Supplier info is available on product pages where applicable.
    4. Do you offer same-day delivery?
    Yes — same-day delivery is available in selected areas. Delivery options and availability appear at checkout based on your address.
    5. How is the meat packaged?
    Products are vacuum-sealed or packed in insulated boxes with cold packs to maintain safe temperatures during transit.
    6. Is your meat fresh or frozen?
    We offer both fresh (chilled) and frozen options. Each product page clearly indicates the item's state so you can choose what suits you best.
    7. What payment methods do you accept?
    We accept major credit/debit cards and popular online payment methods. Cash on delivery may be available in some locations.
    8. Can I track my order?
    Yes. After your order ships, you’ll receive a tracking link by email or SMS so you can follow delivery in real time.
    9. What is your return or refund policy?
    If your order arrives damaged, incorrect, or not fresh, contact our support team within 24 hours of delivery. We'll arrange a replacement or issue a refund after verifying the issue.
    10. Do you offer bulk or wholesale options?
    Yes. We provide special pricing and tailored delivery for restaurants, catering, and bulk buyers. Contact our sales team for a quote.
    11. Is there a minimum order value?
    Minimum order requirements vary by region. If a minimum applies to your address, it will be shown at checkout.
    12. How do I contact customer support?
    You can reach us by:

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